Privacy Policy
Introduction
Glossy Beauty Parlour (“we,” “us,” or “our”) is committed to protecting your privacy in compliance with Indian laws, including the Digital Personal Data Protection (DPDP) Act, 2023. This policy explains how we manage your data online and at our physical salon in Kanpur, Uttar Pradesh, India.
- Our website address is: https://glossybeautyparlour.com.
Information We Collect
- Direct Information: Name, mobile number, and email address provided during booking or inquiries.
- Service Data: Preferences for services and appointment history.
- Technical Data: IP address, browser type, and cookies used to improve website experience.
Comments and User Generated Content
- When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to assist in spam detection.
- An anonymized string (hash) created from your email address may be provided to the Gravatar service. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Cookies
- Convenience Cookies: If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These last for one year.
- Login Cookies: If you use our login page, a temporary cookie is set. When you log in, we set up cookies to save your login info (lasting two days) and screen display choices (lasting a year).
- Appointment Tracking: We use temporary cookies to remember your selected services during the booking process.
Embedded Content from Other Websites
- Articles or service pages on this site may include embedded content (e.g., YouTube videos, Google Maps).
- Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These sites may collect data about you, use cookies, and monitor your interaction with that content.
Who We Share Your Data With
- Security: If you request a password reset, your IP address will be included in the reset email.
- Legal Compliance: We do not sell your data. We share information only if required by Indian law or with secure third-party processors necessary for running our business (see point 8 for future integrations).
Payment and Third-Party Tools (Future Use Clause)
- Payment Gateways: Currently, website booking is for appointment scheduling only. In the future, if we integrate online payment gateways (e.g., Razorpay, PayTM), a separate clause regarding secure transaction processing will be added here. We will never store your card or banking information directly on our servers.
- Third-Party Software: If we adopt specific booking software (e.g., Fresha) or an SMS gateway, data will be shared with that provider solely for appointment management.
How Long We Retain Your Data
- Comments: Comments and their metadata are retained indefinitely.
- User Profiles: For registered users, we store the personal information they provide in their profile until they choose to delete it.
- Salon Records: Appointment history and service records are usually kept for 1 year to provide consistent service during future visits, but they can also be kept for an indefinite period of time.
CCTV and Security Surveillance
- For the safety and security of our clients, staff, and premises, our salon in Kanpur utilizes closed-circuit television (CCTV) surveillance.
- Footage is recorded continuously and retained securely for a limited period [Insert e.g., 30 days], and is only accessed by authorized personnel or law enforcement when necessary.
Your Rights Over Your Data
- Under the DPDP Act, you can request an exported file of the personal data we hold about you or request its erasure. This excludes data we must keep for administrative, legal (GST/Tax), or security purposes.
Where Your Data Is Sent
- Visitor comments are checked through an automated spam detection service.
- Data is processed and stored within secure data centers adhering to Indian data protection standards.
Contacting Us and Grievance Redressal
We are a small business, and the owner or senior staff manage all grievances.
- Email: For all new inquiries or data-related questions, please use [Insert Email].
- Phone/WhatsApp: Previous customers can reach us at [Insert Phone Number/WA Number].
- Address: Glossy Beauty Parlour, 40/25-A Naya Chowk Parade Kanpur, Uttar Pradesh ( India )